Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. The Magnets and Earrings is the only items that can be returned. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If not returned in same condition there could be a 10% restocking fee. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dwalpus@reflectionsinwildlife.com. Please note that returns will need to be sent to the following address: [2220 Puryears Bend Rd Hartsville, TN 37074]

You can always contact us for any return question at dwalpus@reflectionsinwildlife.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 10 business days have passed since we’ve approved your return, please contact us at dwalpus@reflectionsinwildlife.com.